LOWEST PRICE GUARANTEE
Remember our "Lowest Price" Guarantee see it here .  If you know of a lower price being publicly advertised for the same product when you want to make an order, tell us the details, Call  01332 755 488 or email  us, before you order.

HOW TO SEE  DELIVERY CHARGES FOR YOUR ORDER
Just click on the "Add to order" button for an item or on a "Review order" button to see delivery charges. 
You are not committed to buying an item just by clicking "Add to order". 
The system calculates delivery charges for most areas of mainland UK. If your delivery charge will be more than shown we will contact you by email to see if you wish to continue with the order.

CHANGING QUANTITY OR REMOVING ITEMS FROM YOUR ORDER
The quantity of any item in your order can be changed by typing in the quantity required in the quantity box on the order line, ( enter 0 to remove an item ), then scroll down and click on "Recalculate". If you wish to order something else click on "Continue shopping". When your order is complete click on "Go to Payments".

SPECIAL REQUESTS
If you require your order by a specific date -  state this in the box for special requests and comments when placing your order. This is also the place to enter any other special requests or clarification of your order. If you have made special arrangements or given additional information for the order over the phone or by any other means please make a note in this box.

DELIVERY  ADDRESS
No one at home to accept the delivery?  Your shipment MUST be signed for upon delivery. If it helps you  we can deliver to your work or any other UK address. The billing address must be the address for your credit card, if you need the shipment delivered to another address fill in the delivery address details on the order form.

FULL TERMS AND CONDITIONS
There is a link to the full terms and conditions after the space for delivery address on the order form. After ticking the box click on "Continue" to go to the payment details form. To see the full terms and conditions now click here.

PAYMENT DETAILS
To reduce the chance of delays or order rejection please check you have entered all the required card details correctly including expiry date.

CHANGING YOUR ORDER
Want to change your order?  Please simply email us. We cannot alter an internet order over the phone. It MUST be by email.
If the order has not already left our premises we will try to make the changes you request. We will acknowledge your email by reply when it is received.

YOUR CARD IS NOT DEBITED UNTIL YOUR ORDER HAS BEEN DESPATCHED. 

RECEIVING YOUR ORDER
Please check that your packages are not damaged before signing.
Retain your receipt which is despatched with your order, as this is required for your warranty.